1.  Shipping

          Standard Shipping 

Delivery of your item(s) is expected to occur within 6 to 9 business days.   We use USPS and Canada Post for shipping.  There is no tracking numbers available for Standard Shipping.

Express Shipping

Express Shipping with tracking number is available upon request.

2.  Exchange

Exchange Policy

We will gladly exchange any product and credit the full purchase price towards the exchange of any other product.  Kindly fill out the return/exchange form and include any payment difference plus shipping and handling. Once your item has been received we will process the return and notify you by the e-mail address provided on the return/exchange form.

3.   Returns

Return Policy

We are committed to 100% customer satisfaction and if for any reason that you are not satisfied with your purchase, you may return for a full refund less the shipping and handling.  Kindly fill out the return/exchange form and include the form when returning the item.  Once your item has been received we will process the return and notify you by the e-mail address provided on the return/exchange form.

4.   Payments

Payment Options

We use Paypal for all credit card payments.  Paypal offers you the use of Visa, MasterCard, American Express, Discover, e-cheques, or directly from your bank account to pay for your item.

We also accept money orders and personal cheques.  Only INTERNATIONAL money orders will be accepted. Western Union money orders will not be accepted.   For all money orders and personal cheque payments please complete our order form and include the form with your payment.  Your order will be processed once your payment and order form has been received.

          Is Paypal safe to use?

YES, Paypal has been around since 1998 and is one of the pioneer’s in internet commerce.  Paypal was purchased by Ebay in 2002 and is the largest internet e-commerce company.  Please visit Paypal’s Security Centre for complete details on how Paypal keeps you personal information including your credit card details safe and secure.

5.   Installation Instructions (printable version)

Step 1 – Before you start

Before you start installing the Wedgiecover you need to make sure all the connections are tight.  Make sure the connection on the LNB and the connection for aligning the dish is tight. (See Figure 1.)  If this connection is not tight, then when you put the Wedgiecover over the dish and tighten it, your dish may move slightly and cause you to reduce or lose your satellite signal.

Figure 1 – Securing the connections

Step 2 – Installing the WedgieCover

Place the Wedgiecover over the front of the entire satellite dish including the arm at the bottom and the LNB.  Make sure that the bottom of the Wedgiecover (this is the fold or sew line of the Wedgiecover) lines up in the center of the arm that hold the LNB (See Figure 2) and that the draw strings are at the bottom of the satellite dish.   Pull the cover over the entire dish.

Figure 2 – Lining up your Wedgiecover

Step 3 – Tightening the WedgieCover

While holding the draw strings, make sure the cover is over the back of the satellite dish and slowly pull the draw strings.  This will start to tighten the cover over the entire dish.  While holding the draw strings tight, pull the Wedgiecover tight all around the dish to ensure that there is no stack in the Wedgiecover. 

Wrap the draw strings around the arm of the satellite dish and tie the strings together. (See Figure 3.)

Figure 3 – Tying your Wedgiecover

Check to make sure that there is no slack around the Wedgiecover where snow or rain can build up on the Wedgiecover.  If this happens then just untie the Wedgiecover and re-install.  Some minor slack in the Wedgiecover is fine, as long as snow or rain can not build up on the cover.

Step 4 – That’s it, your WedgieCover is installed!

Once you have installed your Wedgiecover it should look like Figure 4.

Figure 4 – Final Look

There is no maintenance required with your Wedgiecover, just sit back and enjoy your satellite T.V.

6.   Warranty

All Wedgiecover products have a warranty for 1 year against any defects that may occur from defective workmanship and/or material.   Our warranty does not cover intentional damage or misuse or damage resulting from improper installation.   Our total liability on any claim shall not exceed the purchase price of the product.

7.   Support

Still need help with something not listed here? We would be glad to help.

You can reach us by e-mail or at:

          WedgieCovers.com

          7A-320 Main Street North Suite 212

          Brampton, Ontario, Canada

          L6V 4A3

          905.459.3345 

          info@wedgiecovers.com